XAircraft SuperX
- Thread starter envy
- Start date
SleepyC
www.AirHeadMedia.com
I ordered from Xaircraft US.
I emailed Xaircraft USA today re the professional unit as I don't see a click and buy for it on their web site. I haven't heard back on how to order it or if it is in stock.
Rich
Rich
Go here... http://xaircraftamerica.com/collections/all/products/superx-flight-controller and on the top right you change the basic selection to Pro then on the right side click add to cart.
I ordered a basic on the 27th, website says parts and accessories ship in 48 hours, haven't heard anything since confirmation of the order via email on the 27th, also waiting on a response to the contact tab on the website. I hope this isn't going to be a replay of the other Xaircraft USA...
Ken
I sure hope you are correct. I remember the problem before and it wasn't pretty.
I got my professional which arrived today from another source but he is out of them for 10 days now. It sure configs easy and the GPS unit is larger than my DJI WKM but maybe it is better! The quality of the 3 units remind me of the new DJI A2 all Aluminum.
Rich
I got my professional which arrived today from another source but he is out of them for 10 days now. It sure configs easy and the GPS unit is larger than my DJI WKM but maybe it is better! The quality of the 3 units remind me of the new DJI A2 all Aluminum.
Rich
I just had my buddy go in and order one and pick Pro like you mentioned. I missed that when I looked at the web site. It will be interesting to see how long before he hears or gets one. Hopefully someone from XAircraftamerica.com is monitoring our chatting here. If he doesn't get it timely I will have him cancel it and he can order from the other source in 10 days and he gets stuff from them in 1 day.
Rich
Rich
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Bartman
Welcome to MultiRotorForums.com!!
XAircraftUSA is closed, the website is parked. XAircraftAmerica.com is the new distributor and he's probably getting slammed now that RCG has delivered much praise for the new FC system. Drew is a good guy so be patient and he'll get caught up.
Our review is pending, Kilby should have everything by the end of this week and he'll get started. He's been an XAircraft user since the early (some might say dark) days of the X650 so it will be interesting to see what he has to say about what is new and what is similar to the older systems.
Bart
Our review is pending, Kilby should have everything by the end of this week and he'll get started. He's been an XAircraft user since the early (some might say dark) days of the X650 so it will be interesting to see what he has to say about what is new and what is similar to the older systems.
Bart
OK, seven days since order placed, not shipped and no reply to attempts to contact. Slammed or not, pretty much unacceptable IMO. If I did that to any of my customers my employer would be showing me the door pretty quick.
He could at least acknowledge the people that have spent money ordering product and would like to know the status of their order, especially when the website says shipment within 48 hours and the contact form says a reply in 24, neither of which have happened.
If I don't hear anything by Tuesday AM it's going to a Paypal dispute.
Ken
He could at least acknowledge the people that have spent money ordering product and would like to know the status of their order, especially when the website says shipment within 48 hours and the contact form says a reply in 24, neither of which have happened.
If I don't hear anything by Tuesday AM it's going to a Paypal dispute.
Ken
SleepyC
www.AirHeadMedia.com
Just so you know, Paypal won't do anything unless it's over 30 days.
How have you tried to contact Xaircraft? Phone? Which email? I know probably 7 people that have ordered and received their unit in 3 - 4 days. I think something happened to the order personally. i have no connection with them, I'm just saying everyone else I know has received their order in a timely manner.
How have you tried to contact Xaircraft? Phone? Which email? I know probably 7 people that have ordered and received their unit in 3 - 4 days. I think something happened to the order personally. i have no connection with them, I'm just saying everyone else I know has received their order in a timely manner.
Status of the order on the website shows paid/unfulfilled, email has gone unanswered, PayPal shows the funds transferred and the transaction completed. If you have a webstore and are at all paying attention, at least one of those should be an indication that there is an order there waiting to be processed without even looking at the email.
Ken
XAircraft America
Member
Hey RTRyder
I am out of the office this week, but I have Stuart handling orders. I have not received an email from you. Can you send me a PM so we can get it worked out. Like Bart said we got a little slammed this week, but are getting everything out as fast as we can. All open orders are being shipped right now. Sorry for any delay.
I am out of the office this week, but I have Stuart handling orders. I have not received an email from you. Can you send me a PM so we can get it worked out. Like Bart said we got a little slammed this week, but are getting everything out as fast as we can. All open orders are being shipped right now. Sorry for any delay.
XAircraft America
Member
We are XAircraft America and not XAircraft US!
Shipping notice received, we're done.
Check the email account that your website contact tab goes to, if there's nothing there you may want to check to see if its actually working.
Ken
Bowley
Member
Aeroxcraft is great, 3 levels of vibe isolation (rubber grommets on rail mounts, rubber or silicon isolators and silicon studs in the cage) comes with Martinez board already setup, mine worked great straight out the box. It doesn't need any input fro the FC, unlike the H3-2D does from Naza or WKM I think. It just need one Rx input for tilt.
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XAircraft America
Member
We get messages every day though the tab, not sure what happened there. Anyways sorry for the delay on your order. It was an internal communication error and won't happen again. Enjoy your SuperX