Hope someone can advise me of where i stand.
I recently bought a DJI Phantom from Quadcopters.co.uk back in July and was very happy with the product.
I've only flown the QC about 5 times in total. After each flight Ive recharged the battery and left it stored in a safe dry place within its fireproof bag.
Battery has been left for no more than a month unused, and havent had an issue until now.
I came to fly my QC but the power was down on the battery, which i thought strange as i know i had fully charged it prior to storing it.
Connected it to the charger provided with the copter, but it showed a fault, illuminating a flashing light under 1S.
Contacted quadcopters.co.uk thinking it was a charger fault, only to be told it sounds more like the battery, but unfortunately there is only a 3 month warranty on batteries they say, however they do sell upgraded batteries for under £20
Now my question is, where do i stand consumer wise with this?
I tested the battery and 1 cell is completely dead whilst the other 2 remain almost fully charged, which indicates to me a battery failure.
After only 5 flights and less than 6 months old, am i within my rights to request a new battery FOC?
Am i being taken for an idiot with this 3 month warranty claim by quadcopters.co.uk or do i just accept as an unlucky experience and hope that my next battery lasts a bit longer than 5 months?
Any advice/pointers would be much appreciated.
I recently bought a DJI Phantom from Quadcopters.co.uk back in July and was very happy with the product.
I've only flown the QC about 5 times in total. After each flight Ive recharged the battery and left it stored in a safe dry place within its fireproof bag.
Battery has been left for no more than a month unused, and havent had an issue until now.
I came to fly my QC but the power was down on the battery, which i thought strange as i know i had fully charged it prior to storing it.
Connected it to the charger provided with the copter, but it showed a fault, illuminating a flashing light under 1S.
Contacted quadcopters.co.uk thinking it was a charger fault, only to be told it sounds more like the battery, but unfortunately there is only a 3 month warranty on batteries they say, however they do sell upgraded batteries for under £20
Now my question is, where do i stand consumer wise with this?
I tested the battery and 1 cell is completely dead whilst the other 2 remain almost fully charged, which indicates to me a battery failure.
After only 5 flights and less than 6 months old, am i within my rights to request a new battery FOC?
Am i being taken for an idiot with this 3 month warranty claim by quadcopters.co.uk or do i just accept as an unlucky experience and hope that my next battery lasts a bit longer than 5 months?
Any advice/pointers would be much appreciated.
