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You haven't even told us which machine want the arm for! Maybe for S800? Either way, check http://www.dji-innovations.com/purchase/how-to-buy/ for which dealer you should contact..

Graupner has not went out business, they have been bought by "SJ", the company that made the HOTT system.. They will rearange the company, but not close it down.

Sorry, when i think about it.. I actually haven't opened a package in a while. should have looked that up more carefully before saying anything! :) About the mail-adress, we have our own contact at DJI, so any email from non dealers to her will be sent on to the same adress as the form on this...

A little problem i see in this thread.. The New DJI props, are not the one that comes in the F450/550 packages, it's the ones that you can buy separate.. Never seen the New props in any package since the New ones got released.. Don't know where the "DJI has bad support" comes from, have you...