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Y'all want someone from Hoverfly to chime in ... so here I am. I really wish I knew what that "something big" was. I honestly don't have any idea what marketing had in mind when that post was made. Maybe they were trying to emulate the "big guys" by posting a teaser and never responding to...

I can confirm that rev3 is non-functional at this time. If you try to run it, you will notice that it skips the load sequence and goes right to "Flashing Success!" It doesn't actually load firmware. I requested this be fixed about two weeks ago myself, but the software developer has been mired...

Hey guys, Sorry for the quiet lately. As suspected, there's not much new news at the moment. The engineers have been locked up in the lab working on a massive project for a corporate customer. We really can't talk about any particulars of that until it is ready for release (probably late...

First, to address the issue of the crash: what version did you upgrade from? If it was a 4.6 rev, then you're not going to be able to go back. The whole 4.6 series has been pulled due to a serious bug that was present in the firmware. This would also explain the odd behavior, since going from...

I do understand that from the customer's perspective, a server issue is indistinguishable from a software issue; I only meant to point out that there is a difference between the two "under the hood." (Also, I should've used the word "product" rather than "technology." There's no "shifting...

The server did go down again yesterday. It is back online as of about midnight last night. Workshop, if a server is down, that is an issue with our hosting company, not our technology.

You are correct that the declination changes each year; however, it changes by less than a degree, which is currently the lowest resolution that the HoverflyGPS looks for. I have asked the development team to review the current DECLINAT. file and consider releasing an annual update. (The...

Hi Jim, Just in case it becomes relevant, I am assuming you are flying a Y6 or X8. Please correct me if I'm wrong. The HoverflyPRO shouldn't need "time to adjust." It should read the signal at the assigned gain and respond to it at that level regardless of previous gain. Two things that...

Hi all, As of Friday, May 23rd, Hoverfly will have a new phone number: (888) 908-0290 The new number includes a directory system so that calls will be routed properly - as opposed to the current system where everything just comes to me to be sorted out. (As you might imagine, I'm pretty happy...

For anyone having a similar issue, I would like to also mention that the "Alt Hold On" warning is also used for "No Flight Configuration Set" - sometimes it is just a matter of going to your Pro Info tab in the Setup Client and making sure you have selected X, +, Hexa, Octo, etc. That doesn't...

Hi Fred - I'm sorry for the frustration but hopefully we'll get this sorted for you pretty quickly. I am looking at your ticket now. Expect an answer by email.

Hi Ryan, Personally, I couldn't agree with you more. Consolidating the information needed to get the HoverflyGIMBAL up and running has been an ongoing project for me. The initial guide was, by necessity, written and released based on the engineers' knowledge of how the product was designed to...

Just a reminder: this is a user-driven forum, not an official support channel. If you are posting questions about a Hoverfly product here on MRF, I normally assume that you are looking for input from other users. If you are having issues with a Hoverfly product and you want an official...

Of course, it looks like it is performing very well for you. I'm glad that you were able to resolve the issue you had earlier and get it in the air. :tennis:

He likes the music, Alain. What is it?

I realize this setting is in kind of an odd place, so I'm not sure if this makes it any more intuitive, BUT ... You aren't changing the speed with the Max Offset. You are changing how far the servo is allowed to move when it moves at the Offset Speed. Honestly, I wish we could combine the...

Ah. No, there isn't really an "optimal" place on the camera tray. That's what Mounting Bias is there for - it measures the offset and then applies that to all of the calculations, eliminating the need to be perfectly in-line with the camera. (Although obviously you still want to try to get it...

Hi Bart - The general rule is this: The HoverflyGIMBAL MUST move with any part of the mount that is controlled by a continuous rotation servo, but it MUST NOT move with any part of the mount that is controlled by a position servo. So if you are using continuous rotation servos for all three...

Hi guys, Going to try to provide some quick answers since I am logged in here - not something I have gotten the chance to do lately, unfortunately! I believe I responded to an identical e-mail last night night, but just for the record - this only makes sense if Tilt has been set to always use...

There is a version of the firmware called Reset that will perform a full formatting. It takes a bit longer to load than normal (since it is scanning every bit instead of just overwriting them), but it can be useful if you have made many switches back and forth between different firmware...