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Yes, in the USA. It was sent back last week. On thing, it takes them a long time to get back to you, and I was told it would take a month before I get it back. If you relaying on the system for your business like I am, and you have this type of service, Its time for a new vendor. NOT IMPRESSED!!

Sent my unit to DJI for servicing. No word yet.

Having the same issue. Followed the user manual in the hookup process and i get no indication that the controller is alive. Have you made any progress? Sent issue to DJI support with no reply